Returns & Exchanges
At Golf HQ, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether it's a sizing issue or a change of heart, we make the process of getting you back on the course simple and hassle-free.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in new, resellable condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing